{"id":2054,"date":"2026-09-29T06:51:43","date_gmt":"2026-09-29T06:51:43","guid":{"rendered":"https:\/\/datadecoded.com\/mcr\/?post_type=speaker&#038;p=2054"},"modified":"2026-09-29T06:51:43","modified_gmt":"2026-09-29T06:51:43","slug":"gemma-williams","status":"publish","type":"speaker","link":"https:\/\/datadecoded.com\/mcr\/speakers\/gemma-williams\/","title":{"rendered":"Gemma Williams"},"content":{"rendered":"<p>Gemma Williams is a CRM Analytics Manager at Pets at Home with almost 20 years of experience helping organisations use data to better understand and serve their customers. Having worked across a range of sectors, including retail, financial services, and publishing, she is passionate about using analytics to solve business challenges and drive meaningful outcomes. 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