In this fireside chat, Geyv Kathoke, Head of Data at Accent Housing, joins Jason Foster, CEO at Cynozure, to explore how Accent is using data to improve decision-making, operational performance and outcomes for customers.

Drawing on their work together, they’ll discuss the journey from fragmented data and inconsistent measures towards a clearer, shared view of performance, including how Accent is using data to understand the end-to-end journey of its homes, identify where intervention is needed and make better-informed decisions.

The conversation will look beyond the technology and how to connect data investment to the outcomes that matter, create ownership across the organisation, and build foundations that can be reused to tackle new challenges.