Speaker profile

Prashant is Global Director of Data & AI at Costa Coffee, where he leads the company’s enterprise data, analytics, and AI. With more than 25 years of experience spanning FMCG, retail, consumer insights, and technology, he has built and scaled data, analytics, ML and AI capabilities across global organisations including Costa Coffee, The Coca-Cola Company and Nielsen.

Prashant is passionate about moving from experimenting with AI to delivering measurable business value at scale. His work focuses on creating the strong foundations that successful AI depends upon, including trusted data, modern platforms, governance, and organisational capability. He has led enterprise-wide transformations that embed AI into decision-making, automate business processes, improve customer experiences, and unlock new sources of growth.

“As AI becomes commoditised, the differentiator will be the quality, governance, and accessibility of an organisation’s data. Every AI demo looks magical until it meets real corporate data.”….Prashant Singh